This post is a motivation after reading a post in Bangalore metblogs.
BMTC buses plying in Bangalore roads are now equipped with GPS & GIS by which the time of arrival can be relayed at almost real-time (I would not say 100% realtime). While they should be appreciated for adopting to technology there are few problems involved.
Mr.A is at bus station ‘X’ at 9:00am. This bus takes 1hr to reach his destination which is his office traffic jams included.
The display says the bus is expected only by 10:00am. Mr.A can he go back home? He has to reach his office.
Sub-Scenario – 1:-
He decides to go home and work one hour late in the evening to make up for loss. He comes back at 9:50am to find the display reading bus expected by 11:00am.
On enquiring he understands that the bus which was expected to reach by 10:00am reached station by 9:30am itself for unkown reasons.
Sub-scenario – 2:-
He takes a different bus to another station ‘Y’ at 9:00am. With all traffic jam reaches station ‘Y’ by 10:00am. Expected time of connecting bus is 10:30am, he waits and finally reaches office by 12:00pm.
If he had caught the bus at station ‘X’ he might have reached his office by 11:00am.
Sub-scenario – 3:-
Knowing the time of delay, he decides to take an auto thereby incurring a loss to himself and BMTC.
Sub-scenario – 4:-
He starts sleeping in the station ‘X’ for next one hour.
Sub-scenario – 5:-
Mr.A is a guy whose family is dependent on his income. He doesnt have money to take an auto. He reaches his office late only to get a slip from his boss firing him.
Scenario – 2:
The bus is expected by 9:20am which gives him 20minutes.
Sub-scenario – 1:-
Mr.A being a smoker tries to find a shop and starts smoking. If there are 30 people around like Mr.A smoking…
Sub-scenario – 2:-
20minutes is a loss so he takes an auto still.
Scenario – 3:
The bus is expected on time but on the way meets with an accident. Only the display is going to change.
Scenario – 4:
The bus is on time but develops a technical fault. Wait for next bus.
Scenario – 5:
Bus comes on time, everybody boards and goes happily.
Whether technology tells a man about delay or not this is what happens in a bus station. So the point is do we actually need a GIS & GPS to keep a track of buses.